With reference to consumers’ rights/ privileges under the provisions of law in India, which of the following statements is/are correct?

Consumers are empowered to take samples for food testing.
When a consumer files a complaint in any consumer forum, no fee is required to be paid.
In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his / her behalf.

Select the correct answer using the codes given below:

Question

With reference to consumers&rsquo; rights/ privileges under the provisions of law in India, which of the following statements is/are correct?

Consumers are empowered to take samples for food testing.
When a consumer files a complaint in any consumer forum, no fee is required to be paid.
In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his / her behalf.

Select the correct answer using the codes given below:

Accepted Answer

1 and 3 Only

Explanation: ✅ Statement 1 – Correct: Under the Food Safety and Standards Act, 2006, consumers are empowered to take samples for food testing to ensure quality, purity, and safety standards.❌ Statement 2 – Incorrect: Filing fee is required in consumer forums – ₹200 for claims up to ₹5 lakh, ₹400 for ₹5-10 lakh, and ₹5,000 for claims above ₹10 lakh (as per Consumer Protection Act, 2019). Only claims up to ₹5 lakh are exempted from court fees, not filing fees.✅ Statement 3 – Correct: Under Section 2(7) of the Consumer Protection Act, 2019, legal heirs/representatives can file complaints on behalf of a deceased consumer to protect their rights.

Detailed Explanation:

Question 1 of 1 Consumer Protection and Rights

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